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Articles - Bullying
Harassment
- What We are Learning About What We are Doing
CAHPERD Journal
(Canadian
Association of Health, Physical Education, Recreation and Dance)
Summer 1998, Volume 64 Number 2
By Hilary A. Findlay
Harassment has been
a "hot" issue in sport over the past year. The high profile
Sheldon Kennedy incident involving the sexual abuse of an athlete by
a coach forced the sport community to forge a collective response to
this new scrutiny of its activities and relationships. There are two
aspects of this response about which we are starting to identify and
understand some of the more subtle dynamics at work. One is the effort
to define harassment in the sport context, and the second is the effort
to develop policy-based approaches to harassment issues that are responsive
to the actual needs of sport organizations and clubs.
In recent years,
the Centre for Sport and Law has been involved in investigating a number
of harassment complaints and has helped sport organizations and clubs
work with their existing harassment policies, many of which have had
serious, if not fatal, limitations. This article will share some of
our experiences and lessons learned in these two areas.
Harassment
in the sport environment
Harassment in the
sport and recreation environment isn't anything new -- it's just more
visible and receiving more attention. Realistically, certain forms of
harassment probably won't disappear right away, if at all. But we have
learned several things. First, those who hold positions of authority
in recreation and physical activity settings can take certain actions
to change an environment conducive to harassment. Second, failing to
take action may be seen by the courts as an implicit condoning of harassing
behaviour. We have seen this in the past in employment situations, and
are now beginning to see it in situations where organizations provide
activities and services to children and youth.
There can be little
doubt the school environment is the very sort of environment where the
justice system would expect there to be measures to address potential
or actual instances of harassment. There are many examples of situations
that are "ripe" for such behaviour - the inherent physical
aspect of many sports or sport instructional situations, team road trips,
the intense relationship which often exists between the coach/teacher
and the athlete/student, are just a few obvious examples.
Defining
Harassment
It is difficult,
if not impossible, to define harassment in black and white terms. At
its worst harassing behaviour is easy to discern, but there are also
grey areas since not everyone perceives behaviour the same way. Thus,
any definition of harassment will contain a certain subjective element.
This makes it difficult to describe acceptable norms of behaviour and
to provide the clear and specific guidelines for behaviour some people
look for, and even others appear to need.
Clear
Examples of Harassment
Some forms of behaviour
are easily interpreted as harassment, and if not harassment, then clearly
as being against the law. For example, the Criminal Code sets out various
forms of sexual contact or interaction that are punishable by criminal
sanction.
Harassment of an
individual on the basis of age, sex, race, color, religion, marital
status, disability and, in most provinces, sexual orientation, constitutes
discrimination under both provincial and federal Human Rights legislation
and is thus also against the law.
Hazing, or initiation
rights, which single out a person or group of people and subject them
to embarrassing, degrading or clandestine behaviour will almost always
be viewed as harassment.
The
"Grey" Area of Harassment
Not every one views
behaviour the same way, and this is particularly true as one moves away
from the extreme examples of unacceptable behaviour to what we might
call the "grey" zone of conduct.
For example, what
one person might view as acceptable another might define as harassment.
Similarly, what one might see or intend as a joke, another may view
as insulting or embarrassing. An invasion of personal space might seem
intrusive to one person but may reflect another person's more physical
or tactile way of relating to people. A coaching strategy intended to
produce peak performance in an athlete or team may be viewed by one
person as strident and aggressive but by another person as abusive.
A congratulatory hug, kiss or pat on the 'behind' might be perfectly
acceptable to some but could make others feel uneasy and vulnerable.
Finally, cultural differences can give rise to behaviour or conduct
which is acceptable and tolerable to some but invasive, uncomfortable
and even threatening to others.
It is not just the
conduct itself that makes certain behaviour inappropriate, but the context
in which the behaviour occurs or its repetitive nature. Individuals
who experience harassment often describe not simply the incidents of
harassment, but the environment around them that is cold, hostile, or
alienating. In fact, human rights legislation and case law refer to
such an environment as being "chilly" or "poisoned"
without referring to a specific harassment incident. Behaviour or conduct
that contributes to, supports or condones such an environment is very
likely harassing behaviour.
It is interesting
to note that in a study on harassment in sport at the 1997 Canada Games,
almost 30 percent of those surveyed who had experienced harassment identified
the source of the harassment to be their peers. This sort of behaviour
can be dealt with quickly and most effectively by someone in authority
such as a teacher, coach or senior student responding firmly and immediately,
yet informally.
We have also found
over the past few years that the actions of an "over-zealous"
coach or instructor can prompt numerous complaints of harassment. Is
such behaviour a form of harassment? It is often difficult to say. One
has to look at the coaching philosophy and values of the coach or instructor,
and compare these to the values of the sport club or school. Are the
expectations of the coach or instructor clearly set out? Are the athletes
or students expecting one thing and the school or club another?
For example, we
investigated one allegation that the failure of the coach to provide
any playing time to certain athletes was a form of emotional or psychological
abuse. However, the coach saw things differently -- he felt it was necessary
to field the best players as the expectation of the team, the Club's
executive and a majority of the parents, was to win.
Policies
Are Important, but they can also be a source of trouble.
The second area
where we have had experience is in helping sport organizations with
policy-based responses to harassment. Two main themes have emerged over
the past year - in hindsight they appear obvious but they don't "hit
home" until one understands the unique culture of each sport organization.
The first theme
is that a single policy just won't work for every organization, and
the result of an ill-fitting policy is not only the obvious frustration
of those trying to apply it, but also the risk of serious emotional
or legal damage to those affected when the policy fails. The second
theme is that we need to address, explicitly, the kinds of environments
we create around sport - and this can partly be done through policy.
Crafting
a policy that works
In the publication
"Speak Out.Act Now" we described two different policy approaches
to harassment - the first is to have a stand alone harassment policy
that clearly defines norms of behaviour and provides procedures to deal
with complaints, while the second is to deal with harassment as a conduct
issue by incorporating it into a code of conduct and discipline policy.
But this distinction
is only the tip of the policy iceberg. Regardless of the policy approach,
the real challenge is to match the 'scheme' of the policy to the nature
of the organization, taking into consideration factors such as the training
and experience of those who will implement and administer the policy,
defining who will be subject to the policy, available financial resources
and the geographical distribution of the parties. For a national organization,
this latter aspect can create huge financial and logistical burdens
depending on how the policy is designed. It is important to consider
these factors early in the process - not once the policy has been written
and adopted.
In the context of
a school, some issues which need to be discussed at the very outset
include:
- Where will the
policy apply (across the entire district, within a particular school,
or within a particular athletic program);
- What elements
of procedural fairness need to be built in and how they will be managed
- and by whom;
- How should complaints
come forward, keeping in mind the reticence of many to formalize a
complaint;
- How should the
school respond if a complaint, once made, is dropped.
Addressing
the sport environment
The second issue
that has become very clear to us is that a good policy addressing harassment
as a conduct issue is necessary -- but this alone is not a sufficient
response. A policy does nothing to address the problem proactively.
What is needed is a complement of policies that will provide guidelines
and avoid creating situations where harassment can occur. For example,
schools which send teams on any overnight travel should have policies
for billeting players in homes and screening chaperones. Policies for
selecting coaches need to reflect the values of the school and preferred
teaching and coaching styles. These and other policies don't need to
be fancy -- in fact, the simplest policy is often the most instructive
and the most practical.
Conclusion
The very nature
of sport and physical activity and the nature of the institutions within
which it takes place - whether the school system or the sport club --
creates an environment where harassing behaviour can easily occur, and
even fester. There is widespread agreement in our society that such
behaviour is harmful and we are now taking steps to educate leaders
and participants about dealing with harassment. Organizations are beginning
to understand that not dealing with harassment can pose very
serious liability risks to the organization and to individuals.
Putting in place
policies for managing these risks which reflect the culture of the organization
and which work in a practical sense, is an important first step in creating
sport and activity environments which are safe and rewarding for all
participants.
Reprinted with
permission
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